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LG ThinQ Washer/Dryer

LG Electronics · Washer / Dryer

Staff Reviewed · 2026-07-30 — a person at DeSpy reviewed this rating.

6.8Surveillance
Index
Policy — what its policy permitsF
Evidence — what research provesF

The companion app demands your name, date of birth, email, phone contacts, precise location and phone number just to run a wash cycle, feeding LG's marketing-partner and data-broker network.

Why this rating

LG ThinQ's washer/dryer app demands name, date of birth, contacts, precise location and phone number just to run a cycle, and LG's policy discloses broad data-broker sales; the same SmartThinQ platform was subject to the HomeHack vulnerability.

What it is

Manufacturer
LG Electronics
Category
Washer / Dryer
Model years
2017-present
Market status
Current
Companion app
LG ThinQ

The evidence 1

Independent research, regulatory action, lawsuits and journalism about how this device handles personal data — the "what actually happens" axis. Each links to its source.

  1. HomeHack: How Hackers Could Have Taken Control of LG's IoT Home Appliances
    Major breach · Check Point Research · 2017-09-01

    Check Point researchers disclosed a vulnerability (HomeHack) in LG's SmartThinQ platform that could have let attackers remotely control LG appliances and access an internal camera.

    Why it matters here: HomeHack vulnerability affected the broader LG SmartThinQ platform including washer/dryer units.

Are you the maker? Respond to this finding

Free. There is no paid or faster path, and nothing about a rating is for sale. Prove you control your company's domain with one DNS record; a person then reads your statement beside our finding and decides whether to publish it.

An email is encrypted at rest and opened only to answer you; it is erased 30 days after we resolve this (or 180 days if still open), and you can erase it sooner. Unproven filings are deleted after 14 days.

Think something here is wrong?

Evidence and research improve when people push back. Tell us what to re-check — a misattributed domain, an outdated classification, a claim about your own app — and a human will review it. Responses can take up to 30 days.

If you leave an email it is encrypted at rest and opened only to answer you — never shared, never used for anything else. It is erased 30 days after we resolve this (or 180 days if it is still open) without you asking, and you can erase it sooner at any time; either way your correction stays, anonymously. Leave it blank and your request is fully anonymous from the start (we store no IP address either way).

Descriptive, cited, not legal advice; ratings are versioned and corrections create a new version. Data from the IoT Info Grabber DB research project, CC BY-SA 4.0.

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